Privacy Policy

1. Introduction

At Nexus Broke, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account and register on our platform
• Provide your email address and phone number
• Set up your BEP-20 wallet address for withdrawals
• Enable Google Authenticator or Telegram verification
• Make transactions or interact with our services
• Contact our customer support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send transaction notifications
• Verify your identity and prevent fraud
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or respond to legal requests
• To protect the rights, property, and safety of Nexus Broke and our users
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Two-factor authentication (Google Authenticator, Telegram)
• Regular security audits and monitoring
• Restricted access to personal information
• 48-hour withdrawal lock after wallet address changes

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your account information at any time
• Update or correct your personal information through settings
• Delete your account by contacting customer support
• Opt-out of marketing communications
• Request a copy of your data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Help Center: Available through the app
• Address: 46251 Hardford St. Chilliwack BC V2P 2W3, Canada